Cox Communications Inc Complaint - Cox Communication - Incompetence at its Best
ARIZONA -- I recently had the unfortunate experience of establishing service with Cox. Their personnel are rude (I've been hung up on), they are incompetent (I've had to contact them repeatedly to have issues resolved), I've been sent (by them) in so many different directions that I am convinced that they do not know what they are doing. I've dealt with employees both at a local facility and over the telephone... my experience was the same with both.
I recommend that you do not use their services if possible... go with another company for your telephone, cable and internet services; otherwise you risk the same amount of frustration and upsetting emotions that I did dealing with Cox.