Best Buy Complaint - Snake Oil? - Online order
On November 30 I placed an order online for a Christmas present. It was in the weekly ad and was on sale. It was back ordered. I didn't fret over it as I thought there would be plenty of time for the order to be filled. Best Buy continued to advertise the same item in every weekly ad. Finally on Dec 15 I contacted customer service and was told that the item would probably not be delivered by Christmas. I checked the six stores within 100 miles and it showed the item unavailable in each store. I question whether this item was EVER available, or perhaps was just a a draw to get people in their stores.