Boniface-Hiers Kia-Mazda Complaint - Mazda Certified Used Car Program is Useless
MELBOURNE, FLORIDA -- Purchased a Mazda Certified Used Mazda MX-5 Miata through Boniface-Hiers Kia-Mazda in Melbourne, FL. A few weeks later when I went to have the tires balanced & rotated by my local mechanic, he informed me that 1 wheel was damaged and could not be properly balanced. When I relayed this to the salesman who sold me the 'Certified' used car, he suggested that it may have happened AFTER I purchased the vehicle and that the dealership owed me nothing. I purchased a wheel (NOT through the dealership) and after a few more weeks of noticing that the car still did not feel quite right, I took it to a local tire dealer for balancing, again. The vendor who services his tire balancing machine was at the shop and showed me that a 2nd wheel was damaged, and needed replacing. When I called the dealership again to complain about my 'CERTIFIED' used car, the manager that I spoke to, also, suggested that it probably happened AFTER I purchased the vehicle and that the dealership would not share any responsiblity for selling me a damaged 'CERTIFIED' vehicle.