MyPoints.com, Inc. Complaint - Account suddenly closed??
I have been a member of mypoints for many years now and have never had a problem with them or receiving rewards (with the exception of a few delayed points posting).
I currently have 31,931 points in my account (some of which are still in pending mode). Yesterday I received a bonus mail from them and immediately clicked through. Suddenly the page changed and it said, "Your account has been closed due to violation of our Terms of Service. To view the MyPoints Terms of Service, click here."
I thought it had to be a mistake and I emailed them immediately (as they have no other contact information).
Today I got a response back,
"Thank you for contacting MyPoints Member Services.
Your inquiry has been forwarded to our MOPS Team for further review.
MyPoints Member Services"
I was curious as to what a MOPS Team is so I googled it and came across the my3cents website and it appears that this is the norm for accounts around the holidays-- making purchases, accounts suddenly closed and points stolen.
If I had of known this in advance I would have made my purchases through the airmiles website.
This is total bs. That's all I can say.