Rite Aid Complaint - Customer service
WEST HEMPSTEAD, NEW YORK -- I shop in the Rite aid store all the time. They change managers constantly but keep the same employees. Why I have no idea. One particular employee is so down right nasty even her co-workers complain behind her back. If she is in an aisle working and someone is waiting at the register she won't even acknowledge it, she continues straightening the shelves until you have to physically walk over to her and ask to pay. Then she saunters up to the register annoyed that you have the nerve to want to pay for something. There is constantly a long line, the cashier will not call for backup..there are three registers but they only use one. The sad part is there was a young employee that was very friendly but they fired him because he was late..yet they keep the older cranky ones because they are there on time? It doesn't make sense..its a shame they can't get a manager in there to watch the employees..im choosing to go the next town over to another rite aid because its just not worth it..i know a lot of people that feel the same way..just a shame.
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