LA Fitness Complaint - False signature - personal training
LOS ANGELES, CALIFORNIA -- When I first walked into LA Fitness to find out about prices (because the information is not online and they won’t give it to you over the phone-wonder why), the “weekend manager” sat me down and went over some basic prices, after he was finished he asked me “So how would you like to pay?” Reminder: I only went in to compare prices, and I had told him that. He was so pushy about getting me to join, I finally gave in. But that was NOT the worst of my experience with LA Fitness. I signed up for my free personal training session-which went really well-until I was basically forced to go over fees for training sessions. I decided to try a couple out, handed over my credit card and signed for what I believed to be was that fee. Little did I know that what I was signing was basically my life away! After a few sessions I decided I no longer needed training, I went to talk to the personal trainer manager about it and he informed me I had signed a YEAR CONTRACT! I about had an anxiety attack! I asked him when I did that, because no one put a contract in front of me to sign, or gave me any copies of this so called contract. Apparently when I signed for my credit card fee, I was also signing a contract. He showed me my electronic signature on a contact that I know I would have NEVER signed if I had seen it. I was so furious! I called the corporate office and they refused to talk to me. My mom even tried calling both the La Cienega location to talk to them about it, and they hung up on her! This whole process has been the worst experience I’ve had to deal with-with a gym-and I would not recommend signing any “credit card” fees with LA Fitness, you might be signing a contract!