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Uniden Complaint - Poor Customer Support - Cordless Telephone Set
Cordless Telephone Set - Complaint
FORT WORTH, TEXAS -- A defective telephone base unit was replaced by Uniden at a price of $10 shipping. I could not get the existing cordlesss units to reset. I went to the Uniden website and found a complicated 10 step procedure that was unclear. I called the Uniden toll-free number for customer support. They say that they are there until 5 PM CST. I called at 3:40 PM CST. All I received was multiple recorded messages that someone would be with me momentarily. Finally, at 5:05 CST the call disconnected. This is unacceptable.
Comments:
Posted by CoonCatOne on 2009-12-16:
My experience is that if you hang up, Alley, you will wait just as long or more the next time you call.
Posted by PepperElf on 2009-12-16:
i'd suggest trying at like 0900
Posted by littleyaya on 2009-12-16:
He he Pepper, I love how you're on military time
Posted by PepperElf on 2009-12-16:
=) i used it for over 13 years, so i'm still use to it.
right now my computer clock reads 19:51 =)
right now my computer clock reads 19:51 =)
Posted by littleyaya on 2009-12-16:
At the airline we went by military time. I find myself using it sometimes. Sometimes I slip back into other airline jargon.
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