La-Z-Boy Incorporated Complaint - Extended Warranty Scam
SARASOTA, FLORIDA -- An extended warranty claim denied over phone December 17, 2009. Warranty sold with sofa delivered 1/16/06 by Lazboy Furniture Galleries, Sarasota, FL. The Warranty is for 5 years. While vacuuming the sofa today, the fabric decomposed at four places on the seats, one on right and left and two in the middle. Claim denied because more than one cushion damaged. Warranty lists accidental tears, plural. When we bought the sofa, the sales person told us how great the warranties were. Well, don't bother as when you try to make a claim they look for ways to deny. I feel like this insurance is no better than most health insurance. DENY! DENY! DENY!