Bass Pro Shop Complaint - Bass Pro Shop in Destin FL
FLORIDA -- I'll make this short. Went to Bass pro shop to buy a rifle. I asked the associate behind the counter to hand me the one I wanted to buy. I asked him could he take off the trigger guard because I wanted to see how it felt.( I had heard this particular rifle had a good trigger, wanted to find out myself) He looked at me and said no I value my life. What? I said what are you talking about? He said you could put a round in the chamber I value my life. This kind of rubbed me the wrong way, so I asked him could I speak to a manager. He rudely said I am the manager. I said can I speak to someone over you. This must have enraged him because he said, sir I am not taking that trigger guard off for you as a matter of fact give me that rifle cause you are making me feel uncomfortable. I could not believe what I was hearing and I looked at my wife in disbelief. He then turned around and told me that when he is behind that counter that he is in charge and I will listen to what he is saying! I was at a lost for words. Then as I tried to put some words together he said you need to leave the store and my wife is pulling on my arm to walk away because I think she thought I would loose my cool. But I never did. I walked down stairs and talked to the store manager. I explained to him what happened and he apologized and offered a gift card. I declined and took my number down and told me he would call me.
I never received a phone call. I have been in the military for over 12 years, been deployed all over the world in time of war and peace. Never have I been treated with so much disrespect. I must say I hope I never feel a need to go to another Bass pro shop again. Oh the manager told me that even if your buying a gun they will not take the trigger lock off. What is America coming too. thanks for listening.
More Reviews on Bass Pro Shop: