SBC Communications Inc Complaint - Did you know that SBC does not hire managers?
Did you know that SBC does not hire managers? Have you ever tried to escalate a communication or billing issue with one of SBC's customer representatives. Customer Service at SBC is a joke. It is non-existent. When I asked to speak with a manager they told me there was no managers. What a joke! When I began to scream expletives due to my frustration after repeated phone conversations to resolve a transfer of service issue I was told to stop being rude! Can you imagine? First there is no customer service, no manager and then what, no recourse? MCI here I come!