United States Postal Service Complaint - Nancy B Jefferson Location
CHICAGO, ILLINOIS -- I agree 100% with the other reviewer here commenting on the Nancy B. Jefferson location. I've lived at this address for 15 years, and have rarely received reliable mail. About 4 years ago I called because myself and my tenant were missing mail, which we still regularly do, the supervisor took my complaint, and then TOLD MY CARRIER, mentioning my name and address. So that, the next time I saw her, she accused me of complaining about her. Nice management skills in evidence, here!
My mail delivery got worse after that -- which was shocking to me. Just kidding. It just makes sense. I was too frightened at that point to ever say anything again.
I think I have a different carrier at this time, but they seem to change regularly now, also, so sometimes I get mail, and sometimes/mostly I don't. There's at least one piece (bill) missing each month. I make sure to specify delivery confirmation or insurance on anything being shipped to me, which does seem to help.
they've removed ALL post boxes in my neighborhood so that the nearest one is 8 blocks away, which, in the winter, isn't fun. It's become SUCH a giant hassle for me to mail anything at this point (I work from my home), So to mail anything I need to drive to the post office, about 2 miles away.
I called to have the mail box that was until recently two blocks from my house replaced, and they said they'd done a study and found it wasn't being used enough and would not be replaced. I'M about to go postal, it's such a hassle for me to get anything in to the mail these days.
And they wonder why they're doing so poorly, fiscally?
They used to actually be quite profitable.... I wonder what patronage job took over as the CEO or whatever the top Postal job is. Yes, I'm cynical, in a Chicago kind of way.