McDonald's Corporation Complaint - Snack Wrap With The Bone
MECHANICSBURG, PENNSYLVANIA -- Hey hey ordered a grilled chicken snack wrap from this fast food place wesley drive mechanicsburg pa. 17055 I bit into this sandwich and was pierced in my tongue with a chicken bone that was never removed. This bone is about 2 1/2" inches long and was sharp as a needle so here I was bleeding from my mouth bone just hanging and I pulled it out and called this Mcdonalds to say hey you got a problem well naturally they wanted this bone back and so on 10/22/09 I returned all they asked for, receipt bone wrapper with the blood and they stated they would look into it. Wellafter 2 calls to corporate because I never heard back some one evidently from the insurance they carry called me and stated,"you are not to call the owner about this problem again you will only be dealing with me and thats the way way it is and I will call you in a couple days! Wow never expected that response who are these people what era of time travel do they come from you would think I new the answer to where is hoffa buried. After almost a month and no response I called corporate again on 12/18/09 here we go again they told me we will get to the bottom of this and the owner will contact you in a couple days.. Hey hey they called the same day couple hours later, not the owners but a new person with the insurance carrier so she says. Did the store offere you anything for this incident.
I said yeah a free sandwich couple 5 or 6 weeks ago. Listen lady I got her here this could have been a lot worse what would you be saying if my grandson had this happen or another child that eats there or anyone perhaps choked on it or worse? Her reply "well it didn't" so were gonna have the owner send you a coupon for a free meal on us. And by the way she said,"did you call corporate or did they call you today?
Then the phone went silent..People out there visiting these fast food place be very cautious about what your biting into you wouldn"t think this day and age we would have all these problems or for that matter the people behind them solving them wow. A chicken bone in this product was painful and careless this would not be the consumers fault if I could convince you to boycott this eatery I would try.
Hope you eat healthy and don't close your eyes the next time you take a bite even an innocent sandwich can find a way.
pic of the bone in sandwich