Target Complaint - Target Optical Waukesha Wisconsin 42 days for contacts
2401 KOSSOW RD, WISCONSIN -- Ordered contacts November 4, 2009
Called to check on status of contacts the week of Thanksgiving. Target said they had not arrived and would call.
Called first week of December. Manager stated her employee forgot to place the order. Assured me she, the manager, would call me within three day.
No call, no contacts.
Received contacts 42 days after they were ordered by me calling the manager again. She said she was busy and forgot to call.
Asked for reimbursement.
The manager said she would contact the regional manager by Dec. 17 and assured me she, personally, would call me back. I asked "By This Thursday, Dec. 17." She said YES.
Called today December 19th 12:25PM, she told me she was too busy to give me the regional managers name or number, she had contacted him and he did not respond.
She again assured me she would call.
Disappointed in her lack of professionalism and without her responding or giving me contact information her manager will never know this incident ever occurred. It should be noted in all my life I have never written a negative response on the internet. I do not know what else to do. I have talked to her in person as well.
A mom of four kids who doesn't want her time wasted by responses that are not true.