Cox Communications Inc Complaint - Fraudulent Advertising
SAN DIEGO, CALIFORNIA -- Having had the Cox Bundle for almost a year I can honestly say it's the biggest load of bollocks ever. When I originally signed up for the service they represented a price of $67.00 for their "Bundle" (Cable TV, High Speed Internet and Phone) as being a non-promotional offer. However, after six months I was suddenly being billed over $150 per month for their lame services. Their internet is adequate but their cable is awful. As a customer of Satellite TV for over 20 years before trying cable I can tell you that Cox Hi-Def is tantamount to Standard Satellite TV. In fact, most of Cox's Hi-Def programming is horrible. In my view, switching to Cox Cable after years as a satellite TV viewer is like trading in your Mercedes s500 for a Skoda.
When I contacted Cox to question the more than doubling of my bill, they tried to tell me that the orignal $67 was a promotional price good for only six months. When I told them that their service had been mis-represented to me they were unapologetic. I tried to cancel the service with them but they did everything possible to try to talk me out of it.
I still haven't cancelled their service. There is no place to do it on their website - surprise, surprise. I know that I'll have to call them to complete the cancellation but I really have no desire to talk with these worthless dunderheads. Please learn from my mistake. Don't deal with Cox lest you become a Cox Sucker!