Pep Boys Complaint - One of the worst experiences I have had in tires
COON RAPIDS, MINNESOTA -- I needed to get some new snow tires for my Hyundai Elantra and Pep Boys(coon rapids, mn location) quoted me a really good price on a set of 4 tires that were comparable to Blizzaks that I had used before. So I had them order 4 tires and was told they would be in and installed Wednesday night. I called Wednesday and the person I talked to couldn't even find my order. I called back later and talked to the manager who had ordered my tires originally...he told me the tires would be in Friday..Saturday at the very latest. Well they never came.... I called back on Wednesday to talk to the manager again and he said that there was a nation wide back order. We plus sized the tires to fit on my rims and was told they would be in by the weekend. Again...no tires. This is now 2 weeks for pretty common sized tires. I was told they were coming now coming from a different warehouse and that they would come in by the end of the week....3 weeks total time...No thanks. I called over to another tire shop in town and for an extra 67 dollars I could have 4 blizzaks installed with lifetime remounting installed TONIGHT!
There is a saying....you get what you pay for....and that ring true for pep boys. I will never buy another thing from them as there are a lot of options where I live.