Nextel Complaint - Service
DOTHAN, ALABAMA -- I got service from Nextel and was not able to use the phone at my residence. I was told that they will not let me out of my contract even though they can not provide me service. Additionally, they have told me that they will send a technician out, but I have called four times and they have never come to check the tower in my area. This is an embarrassment and I am amazed that they can stay in business. DO NOT do business with Nextel. I have been transferred around and spent over five hours trying to be reasonable with them, but they seem far too incompetent to be able to handle the situation (or they just don't care about service).