Epson Complaint - Doesn't stand behind their product - Epson RX680 printer that has an extended warranty
Epson RX680 printer that has an extended warranty - Complaint
I purchased a EPSON RX680 printer form the EPSON ON LINE STORE the first time in 2007,along with an extended warranty, after about 3 months it started leaving splatter marks on my pictures, I contacted them and after hours of trouble shooting they agreed to ship me a new printer. (SO that's 2 printers in a 6 m0nth time frame) About 8 months later, the same thing happened. I again spent several minutes on the phone with them with no good outcome. Once again they sent me another printer, believe it or not this one lasted a whole year. I still have a another year on my extended warranty and low and behold it started the same thing. SO I called and after a grooling hour they sent a replacement printer, IT WAS A REFURBISHED ONE, after complaining and saying I still had a year left of my warranty they say that they are only required to replace it with a like printer, not necc. new. I"m done with them. I WILL NEVER BUY FROM THEM AGAIN!!!!! BUYER BEWARE!!!!!