Blackwell-Baldwin Poplar Bluff, MO Complaint - Lied to by Salesman, Sales Manager, and Owner

Review by mlbfan7 on 2009-12-22
POPLAR BLUFF, MISSOURI -- I purchased a used pickup from Blackwell-Baldwin, in Poplar Bluff, Missouri, for $19,200. Since they are supposed to be governed by the major auto manufacturers I "thought" I would not get scammed. Therefore, I purchased the vehicle only seeing it in pictures and discussing it on the phone and through email. After the vehicle was delivered I discovered it had not been serviced, detailed, and did not have a thorough motor vehicle inspection. I had to spend $600 servicing, detailing and repairing items that are standard repairs during inspection. The salesman, sales manager, and owner/general manager would not do anything about this situation. It took me over two months to get anyone to call me back after sending a letter with receipts and explanation and making four phone calls. A continued result of poor customer service. I just hope no one else gets scammed. Beware.
Comments:2 Replies - Latest reply on 2009-12-23
Posted by Anonymous on 2009-12-22:
"Therefore, I purchased the vehicle only seeing it in pictures and discussing it on the phone and through email."

Honestly, you have to take responsibility here. You bought a vehicle sight unseen on the word of a stranger. Enjoy your truck.
Posted by goduke on 2009-12-23:
Used cars are bought as is. Have you never watched Judge Judy or the People's Court?

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