Home Depot Complaint - Home Depot should be shut down
Starting by the end, I will never buy anything there again.
I ordered a dishwasher, and it was scheduled to be delivered 2 weeks later. They never called me to ask for a good day for this-just called and said they would deliver on a Tuesday. Because no one else on this world works, they must think everyone should be home so they can do stuff whenever they want? I called back, held the flaming and rescheduled to Saturday, explaining I cal only be home at 5:30-6pm, too late for them. It would be between 11am-5pm. Nice, gotta be stuck waiting for them to show up whenever they want. They never called, and at 5:30, I called to find out what was going on. They were not delivering that day because of some b******, and I couldn't get a reschedule right away, it would have to be checked for availability. Got a call Monday, deliver would be Wednesday AM. Again no one else works besides them, and its all fine to make the CUSTOMER stay home waiting for whatever. I called and rescheduled for Saturday. Couldn't be done, this time was not their fault, a blizzard made it impossible. I was told that new delivery would have to be checked for availability. OMG they are soooo busy to satisfy their customers!!!!! Wednesday would be the day and most certainly the final attempt, its been a MONTH since I ordered the d*** machine and was absolutely sick and tired of all this ridiculous situation.
They finally showed up Wednesday at 11 AM, but unfortunately I was not home. Such lack of interest and respect, they dropped it off and said they could not install it because there was a "problem with the water valve" and it would have to be checked by a plumber, they couldn't do it. I assure there is ABSOLUTELY NO PROBLEM with the valve.
What am I going to think of this? Its absolutely absurd. Its hard to believe how bad this has been, not because I really need the dishwasher so urgently, but because I've been so neglected and disrespected on this matter. I'm no brute, I'm polite and I've been trying to be through all of this. But no more.
I got home, the guys were just leaving. I though that was fast, I had left 30 Min's ago, till I got inside and saw the box sitting on my living room. My wife explained the situation above, valve problem and abort mission, and I boiled. I grabbed the phone to call them-my wife held me back and said she would take care of it. Answering machine. While she was leaving a message, because THERE WAS NO ONE TO PICK UP THE d*** phone, I made sure I flamed and cursed as best as I could and that the would hear it. Honestly, I think its enough of this b******, I didn't get my appliance from some underground bogus store, or did i? I got a call back a couple minutes later, and I was told they would send someone here right away. Maybe the cursing and flaming had some effect, and that I will finally get this done. Ill wait, but if they fail me again, this is not going to be the end of it.
Again, I will never buy anything there again, and if they tell you there will be some delay while you wait for something, my advice is for you to be tough and make them see that WE ARE THE CUSTOMERS, and that we paid for it. No customers, no business, and someone will learn a lesson.