Fye Informative - Do not get VIP pass
Never get the VIP Backstage Pass. The number they gave me in the packet was wrong and did not allow me to access the online content, then when it told me to try again later it still did not work. So I forget about it for a month and then realize they are charging my account when I didn't even activate the account online, so I decide to cancel it. I call online and they have the guy trying to convince me that it is a bad idea to cancel, I practically have to convince the man that I am serious of this. Then he cops attitude with me, even though I am saying please and thank you around every bend in attempts to be polite and this guy is acting like I am some moron just because I didn't have my member number on me and made him look me up with my last name and address... big chip in his cup I guess. He ends by giving me this huge reference code that I thought he said (I say I thought because his English was broken and I could barely understand what he was saying half the time) was for me to cancel the account with and before I have anymore questions he hangs up on me. So I call back asking what am I suppose to do with this number and a lady this time also acts like I am some idiot and says its a reference code for future reference. I am like why would I need this at all, could you give me some examples. She acts like its such a simple concept that she can't even give me a strait answer, just keeps repeating herself, "its for future reference." I don't need to be treated like a retard, its logical that when given a long number like that I would want to know what I might need it for, otherwise I can throw it out. But no, no explanation. This company is a joke! Not only did they take my money but they didn't even bother to make it look like it wasn't a scam. Such a horrible experience.