Ok so I'm sort of a newbie to the site, but get the jist of the reviews and complaints. This is a slight complaint, more of an informative to people since you really can't prevent yourself from using the USPS besides mailing packages. Anyway here's my story.
I sell things on Ebay, especially video games that I am finish playing. I normally make most of my money back from the game when I sell them on Ebay. So I sold a game, the buyer paid via Paypal. Paypal always suggests you mail getting some sort of tracking info as proof to prevent a buyer saying they never got your package. So I stick the game in a large envelope I have, and off to the USPS I go.
Of course, due to the holidays, the post office I went to is swamped with people and the line almost going out the post office door. I noticed no one at the self service kiosk, where you can buy your own stamps, and mail your packages out. Being somewhat computer salvy, I thought I would give it a try. It was pretty self explanatory and easy, I got through weighing the item, and the cost The game is light. $1.44. I wanted to add certified mail to it, which was another $2.80. okay no biggie. I pay for the certified mail, and all that came out was the sticker for the envelope.....it gave no instructions on how to go about getting a number for certified mail. I went over to a desk next to it where the little certified mail stickers were, I stuck the sticker on the package and kept the other piece since it was the sender's copy. Its now day 2, and I still cannot track the order....so I don't know weather my package is going to be delivered or if the USPS did not scan the barcode to put it in the system....ugh..
Anyway all I have to say is do NOT use their self serving kiosk other than getting stamps. Its confusing and difficult.