Starbucks, Phoenix, AZ Complaint - Discrimination at Starbucks
PHOENIX, ARIZONA -- December 22nd at 9.55PM, walked into a Starbucks at Desert Ridge in Phoenix, AZ. Just got out of a movie and was craving a Gingerbread Latte. Ordered, paid and waited. She made a coffee for two people who ordered after me, and then looked at me and said, its coming. It was so hot, I could barely hold it to put the paper around it. By the time I got into my car it was cooled down a bit so I tasted it. I swear, I thought she put cleaner in there, it was beyond bitter and just plain disgusting. My husband said, she must have had the shot sitting there for a while. I wanted to go back, but it was already closed. So tonight, 12/23/09 I went back and asked the same girl if she could please make a good one, the one last night was pretty bad/stale. She just stepped away and a chubby girl said, people like you (black) come in here asking for free coffees, you should have called us last night if you are being honest. There were a lot of people in the store, it was quite horrible. I could not believe it was said and no one reacted, but it is AZ and all 'white' shopping center.