Juno Online Services Complaint - You can sign up for Juno online - but, you can't cancel Juno online??!!??
I began using Juno this month. Dial-up is too slow so I went to Roadrunner.
I went to their online contact re: cancelling.
They will not allow me to cancel online - but, it was okay for me to signup online.
I was told to call 1-888-811-5866 (another country) - I could not understand what the man was saying. I did get a confirmation number that my account was cancelled.
But, then he started talking about getting a free month for $4.95 and then after that - I would be charged the $4.95.
I said all I want is to cancel and not have anymore monies taken from my account.
This was not possible to confirm with this man.
I am now contacting the Attorney General's office.