Pampered chef Complaint - REFUND from Pampered Chef
CAROL STREAM, ILLINOIS -- Like other consumers, I had to replace my pizza stone 3 times. It is a product defect, in my opinion. All the customer service dept. was willing to do was to keep replacing stones. I had had enough, and wrote to Pampered Chef and told them that if they would not refund my money, I would turn the matter over to the attorney general's office. They did not reply, so I filed a complaint with my state's attorney general office. Two weeks later, Pampered Chef called me to let me know that they were sending a refund, and I received it a week later. It was worth the little amount of time it took to get my refund, but is sad that it takes this step to just get companies to do the right thing.