Medco Health Complaint - poor consumer relations
I cannot believe what a joke this ordering prescriptions thru the mail is!!! Who's pockets are being lined now that they have taken my right to go to my corner drugstore and wait 15 minutes for my prescription to be filled? I have been waiting 12 days for two Rx's that are a refill from Medco Health! What do they want me to do "DIE?" My doctor has had me drive over 20 miles for free samples of one of these Rx's and he agrees this is the most ridiculous way to deal with something this "IMPORTANT!!!" Medco doesn't care, you cannot even talk to a real person when you call the 8oo number! The website has no orders having been placed in the 3 months but when I finally got to a person she says they have been filled. Who in the heavens do I believe? This is so unbelieveably STUPID! I want a vote because I would pay more money for my co pay and be able to simplify my life by going back to my pharmacy down the street instead of dealing with a company so poorly handled that it is a joke!!!!!