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Video only Complaint - Video Only is a scam. Disrespectful customer "deservice".
Complaint
CLACKAMAS, OREGON -- Bought a Samsung LCD by the end of November but was told that the TV is on back-order and will be delivered 10 days after my purchase. Ten days later I called Video only asking about why they haven't called me, they said that it is still not in the store. Two weeks later I called, nothing. 3 weeks later, 4 weeks later... I then called to tell them that if they don't have my TV then I will need my money back, they said, unapologetically, fine....
I then went to the store to get my money refunded, after I signed the refund slip, they tell me that the refund will not show on my account sooner than 4 weeks. (Because they fedEX the refund slip somewhere else to be processed).
Knowing that I purchased the TV as a Christmas present, and it was December 24th, when I was leaving the store, the guy tells me with a sarcastic look on his face, "MERRY CHRISTMAS".
I then went to the store to get my money refunded, after I signed the refund slip, they tell me that the refund will not show on my account sooner than 4 weeks. (Because they fedEX the refund slip somewhere else to be processed).
Knowing that I purchased the TV as a Christmas present, and it was December 24th, when I was leaving the store, the guy tells me with a sarcastic look on his face, "MERRY CHRISTMAS".
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