Jitterbug / Great Call Informative - JItterbug Rip Off - Cell phone service

Review by krasavka on 2009-12-26
CARLSBAD, CALIFORNIA -- Jitterbug is ripping off elderly customers by billing them for calls never made and then threatening to turn them in to a collection agency if they don't pay their bill. They treat their employees like crap and then terminate them if one of them attemps to correct the "error" in a customer's bill.
Comments:3 Replies - Latest reply on 2009-12-26
Posted by Anonymous on 2009-12-26:
I wonder why they're only targeting elderly people.
Posted by Johanna on 2009-12-26:
Because that is their primary customer base. Jitterbug is advertised as a cell phone company that caters to seniors.
Posted by Pepper on 2009-12-26:
i would recommend getting a copy of the calls made to see if these calls were made

the OP doesn't specifically say this happened to him or her
just that they're claiming it is happening

this is also why i don't do cell phone bills, just the pre-paid phones & skype
that way there's no bills

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