Macys Complaint - Coupons are worthless
CUYAHOGA FALLS, OHIO -- I received a gift card for Macys on Christmas (2009) so first thing Saturday morning I printed off the 15% off coupon as well as a second which I cannot remember since I wadded it up and left it with the cashier not worth the paper I wasted to print them on.
I purchased my mother a set of winter pajamas and a couple of kitchen items on the second floor of the Chapel Hill Macys and tryed to use my coupon there and I was told that it was not applicable on anything I purchased even though the fine print did not exclude the items I purchased so I took the coupon back as I saw something downstairs I liked also and wanted to use up my giftcard. At the second registar I purchased and inexpensive DVD player and you guessed it...that cashier said the coupon was not able to be used. I heard others complaining about this same problem and even the cashier was hissing and complaining that they were worthless. I printed them off and they would not scan. The bar code was perfect. HMMMMM My Husband even heard these same issues being discussed on the radio. I WILL NEVER shop at this rip off store again. I will not purchase another gift card for any family member. They bait to get you into the store and do not honor their own coupons. There are plenty of other stores that chose to do business by honoring the sales coupons...I had not one issue at Penny's using their after Christmas coupons so they will get my business in the future. I wonder how many more compaints it will take to put an end to this. Who will take over Macys after they go under for these type of practices? Macys stores in the past were O'neils, then Kauffman's, now Macy's...You would think they would be bending over backwards to retain business not lose it. I will spend my hard earned money elsewhere. This needs to be investigated and I am sure it will be.