Ashley Furniture Complaint - Ashley Larson Sectional Cinnamon/Don't waste your money!
JACKSONVILLE, NORTH CAROLINA -- I purchased the Larson sectional in cinnamon. I received it three weeks ago. The fabric already looks like it is at least a year old already. Wherever you sit, the fabric will appear a lighter color, and it will stay that way. Also, if you rest your feet on the ottoman or sofa, your heels will also leave a spot that is a lighter color. And do not spill anything on it! My friend spilled a tiny bit of coffee on the ottoman. We used a damp towel to clean it up. The fabric is smooshed down and a lighter color than the other fabric. It just looks awful. It is definitely not going to last long. I am extremely disappointed. Plus, Ashley Furniture does not take returns. I spoke to a girl that works at Ashley. I told her about my complaints. She had the nerve to tell me that if I didn't like the sectional that I should consider putting it on Lejeuneyardsales.com. This is a website similar to eBay but services the area where I live. Are you kidding me? I spent 1,500.00 just a few weeks ago on a sectioanl, ottoman and tables, and she is going to tell me that if I do not like it I should sell it. Wow! She also just kept telling me to call the fabric warranty company. I had paid for an extended warranty. However, this company has nothig to do with Ashley Furniture. They only handle spills, rips tears etc. I just cannot believe they can sell furniture with such poor fabric quality. There has to be more people out there that has purchased this set that has the same complaints as I do. If you are considering buying this set, don't waste your money!