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Texas Roadhouse Complaint - DISGUSTING!!

Complaint
Review by Little L on 2009-12-26
GRAHAM, NORTH CAROLINA -- I have been to Texas Roadhouse several times and I usually love it except for the last time. The hostess led us to our table and it had not even been cleaned yet. There were dirty dishes everywhere so we had to wait for five minutes for something that should have already been done. After we finally got seated we quickly realized that the guy who "cleaned" our table did a terrible job and so we had to wait for the same hostess to go get that same guy to really clean our table and when he arrived he just looked at our table like he didn't see anything wrong. It was an awful expirience.
Comments:
Posted by Anonymous on 2009-12-26:
Seriously? Youre complaining because of a dirty table? They cleaned it properly the second time, so what the heck are you complaining about? Ugh people need to get over themselves.

If you went to TR tonight, it was PROBABLY busy since its the day after Christmas and a lot of people go shopping for sales after Christmas......and families still celebrating, theygo out to eat. SO if TR was busy, they may not have had time to clean the tables immediately.....If they did a quick job to get you seated, they probably just needed to re wipe it again, as your server did....Big freakin whoop. You ate there, right? So if it was clean enough for you to eat off of, then shut up and go away.
Posted by bunnyhead on 2009-12-26:
I guess people will complain about anything!
Posted by Anonymous on 2009-12-26:
Tables should already be clean before "Royalty" arrives to be seated!
Posted by Anonymous on 2009-12-26:
oh I know.....and the servers should have bowed down and greeted their presence on their knees...and all the other customers should have stood up and soluted them as they sat down.
Posted by PepperElf on 2009-12-26:
did you stay?
Posted by Anonymous on 2009-12-27:
"I have been to Texas Roadhouse several times and I usually love it "

And the first time they do not meet your high and mighty standards you come here to bash them.
Posted by Same Thing on 2011-06-30:
The Same thing Happen to me at Texas Road House today in Douglasville. When the server walked use to the table, the guy was still cleaning it. When we sat down the seats were wet and when we moved to get up the floor was sticky. There were dirty tables and the manager told me they have a 30 sec clean up rule.It did not happen told..which I was a secret shopper.

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