Getsmartsmoker.com Complaint - Smart Smoker A Ripoff, Deceptive Debits & Business Practices!!

Review by Tru D on 2009-12-28
Smart Smoker is in the UK, their "customer service" number is to a call center in VA. I was also ripped off by these unscrupulous dirtbags & have since received a refund (credit to my account) of $74.99 of the $109.99 they debited. They are refusing to refund the original $9.95 for the "trial offer" and charged me a $25.00 "restocking fee" although THEIR company claimed a computer glitch delayed my shipment for 30 days!

I have submitted an email to the company & also called the OR State Dept of Justice (Attorney General) & they also contacted the company. There IS recourse but because they're in the UK it may have to be addressed there. I googled UK trade dept & several links came up.
I gave Smart Smoker 10 business days to refund the $34.95 or I will be pursuing resolution at many different levels, including within the UK & the USA. We need to get the word out people, these scammers need to be stopped.

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