Macy's West Complaint - Macy's Merchandise Manager
FASHION VILLAGE, NEWPORT BEACH, CALIFORNIA -- I was in Macy's shopping (Dec. 26, 2009), when this woman came up to a gentlemen working and said to him that his merchandising of that particular product look wonderful. She took 2 steps away and turned to him and said "What the crap (the other word) is this." You can't do anything I tell you, this looks like crap (the other word)." I was totally appalled at this woman. I went to a sales clerk and asked who this woman was. I was informed by the sales clerk that her name was [snip] the Merchandising Manger for this department. I was so upset with the action that I saw and they way that she treated this young man. My friends I, put everything down that we were going to purchase and left the store.
I will never shop at Macy's again. This woman needs to have some type of training. I'm sure she demands respect.
But she didn't show the customers respect or the gentlemen that was working. She totally humiliated him in front of sales staff and customers at the store. This woman is an embarrasssment to your company.