SuperShuttle Complaint - Don't Use Them!
I wish I'd read the other reviews before booking, and made other plans. I was there at the Transportation Desk at LGA at the reservation time, 11:30 pm, and was really ready to be home after a long day of travel. I was told the next van would be available in 90 minutes. When I complained (read yelled), I was told the drivers were all out with other customers, and they couldn't make the customers wait, could they? Do you see the lack of logic? I was a customer, and they had no problem making me wait. You would expect them to have enough drivers working to pick people up who had pre-paid reservations, wouldn't you? I took the bus instead. Don't count on them to get you anywhere!