Hugesnet Complaint - Huges not not what they claim

Review by smitty901 on 2009-12-28
I have had Hugesnet a few years now
First it is not as fast as they claim better than dail up but not that good.
After you buy all the gear or sign a contract for longer service to get it free or at reduced cost. The fun starts.
I bought mine then a little time passes they want to sell you the new and improvered version or a new contract they give it to you. The new one will be faster and solve all your problems. After you just stay with your old one a while they will then tell you that you MUST buy the new one or service nay not work and No tech support.
So you break down and buy new one service is the same or slower.
Next tech support seems it is always your equipment that is the problem and they will be glade to have someone come out for about 100 dollars or so.
Funny how if you leave it off a day or so it works just fine.
Next useage their limits are a joke download one windows update your done for 24 hours. And the window they offer at 3 am in the morning to download large files, good luck with that. Read the fine print.
I am stuck with them living outside the city, but the minute anything else comes along I am gone and will trash this stuff

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