Papajohns Complaint - Online coupon 10.99 charge 4 pizza 13.99 /rude employees

Review by workingbyfaith on 2009-12-28
JACKSONVILLE, NORTH CAROLINA -- All I want to ask is Why? I ordered online was offered a 10.99 coupon with pepperoni and a cinnapie for 3.99 total charge $ 17.86. Wrong!! It should have been 15 plus tax of about 1.25 = 16.25 Still I paid 17 plus tax and the pizza had no pepperoni they argued about fixing it and then cooked peperoni separted and then just laid them on top so of course they fell off when you ate it.. Then cinnapie dough was not cooked throuoghly... Absolutely sick of payin top dollar 4 poor service, rude employees and apparently undersdtaffed and underpaid. I can see WHY this occurs more than once Papa John has a name but apparently now has $$$ refuses to keep their customers satisfied in jacksonvill, NC cindym quality of service and price when ordering online deceiving customers across the United States Shame on You!!!! PapaJohn This is more than once you have disappointed me..
Comments:5 Replies - Latest reply on 2009-12-28
Posted by Johanna on 2009-12-28:
Was it delivered or did you pick it up from the store? If it was delivered, they charge a delivery fee.
Posted by Anonymous on 2009-12-28:
Ever noticed how when a customer complains about an overcharge they always get bad food too?
Posted by Abbie13 on 2009-12-28:
there is usually a delivery charge did you add that in there mines usually only 1.50
Posted by Pepper on 2009-12-28:
lady s ... maybe the flavor/condition of the food was based on the price tag...

Posted by Anonymous on 2009-12-28:
Papa Johns pizza sucks, don't get too worked up over it.

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