Comcast. Complaint - Trying to access my account on the net has become impossible

Review by janepusheck on 2009-12-28
I pay my bills on the net and have done so with Cable for 2 years. Last month they said I "forgot" my password. No it wasn't me, they changed the information without notice and I just spent 1 hr. with a "chat" specialist and never did get on the net with his instructions to pay my bill. The company customer service stinks. Also they keep reducing my cable service(now no program listings, I need to pay more to have that service that I've had for over 25 years). A regulatory agency needs to step in and stop this giant from all the shenigans they are pulling. Personally I plan to drop them and get Dish network.
Comments:3 Replies - Latest reply on 2009-12-29
Posted by Anonymous on 2009-12-28:
Do a search here for Dish network before you switch.
Posted by Anonymous on 2009-12-28:
Talk about 'out of the frying pan and into the fire'!
Posted by bunnyhead on 2009-12-29:
Do yourself a favor and stay away from Dish Network. At least with Comcast you can cancel your service without paying a fee. Dish Network makes you sign a long contract and if you want to cancel it, you will be paying big bucks.

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