Direct Energy Complaint - Never a customer of Direct Energy and being billed for services
I am not and never have been a customer of direct energy. I received a letter from a collection company for 653.00 on behalf of direct energy. I made several calls to DE to straighten this out, and a supervisor was never available to help me. a complaint was logged with the resolution department. I have never heard back from them. in the meantime, I am in collections for a debt that is not mine. my credit has been damaged and DE just doesen't care enough to return my calls. they either have the wrong person or they allowed someone to open an account in my name (identity fraud) either way, I'm in a situation that they will not address. this company is awful. they have moved in my state (Pa) and to my fellow Pennsylvanians, stay away from them.