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AHS Complaint - Very poor experience - American Home Shield Home Warranty
American Home Shield Home Warranty - Complaint
I have been very unhappy with the total experience with AHS. When my water heater needed to be replaced, they sent out some one who really tried to scam me. I was provided with a written estimate of all they things they needed to do that were not covered by the warranty. When I got a second opinion, my suspicions were confirmed that none of the additional work was required. After getting my water heater replaced by a non-AHS contractor and passing inspection, I proceeded to try to contact AHS 3 times via e-mail. When there was no response, I had to call in on my own time, be placed on hold for 33 minutes, and then not have my complaint addressed, just the cancellation.
Very poor service overall and I suggest RUNNING away from this company for your home warranty.
Very poor service overall and I suggest RUNNING away from this company for your home warranty.
Comments:
Posted by NanS123 on 2009-12-30:
I used to have this company and was just notified by mail there is a class action law suit against them for not doing what they are supposed to do. Go figure.
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