AllStar Mitsubishi, Sayraville NJ Complaint - Stated That The Chrysler That We Bought In March Was Certified
SAYRAVILLE, NEW JERSEY -- Please read below
My wife and I bought a 2005 Chrysler Pacifica, when we purchase the vehicle were told several time that it was a certified Chrysler used car, and because of that we had 1 year, 12000 miles bumper to bumper warranty from Chrysler and that we could take it anywhere for repairs and maintenance, I had 3 service calls because the engine had no oil in it, and the perform service soon indicator kept coming on, the service kept telling us that the oil need to be changed. The car had approx 61000 when it was purchase; right now it has approx 71000 miles. About 1 week after the 3rd and final oil change the engine started making a knocking noise, I took the car to the dealer, and first they claim that they never told us that the car was a Chrysler used certified car, then he told us the we signed a waiver, because frank stated to me that each customer get a 1 year 12,000 mile standard and that we gave it away, frank gave me a copy of this waiver and it is very clear that my wife’s signature was forged.
I tried to get the dealer to honor the warranty, but they won't. The engine will cost me somewhere 6 to 8 thousand dollars