Bank of America Complaint - Why don't Bank of America work harder on keeping there exsisting Cust.
I have been a customer with BofA since 1992. I have always been a faithful customer. The bank has denied me of a refi because a credit card I had with the bank. Unfortunately I lost my job going on 2 1/2 yrs ago I explained to the bank what had happen before I could even hang up good they had discontinued my card with out letting me know, and the reason I knew was because I called back because the representative was so rude. Bank of America is now the worst Bank ever. I am deciding on closing my accts and deal with someone that put there customers first. I am still stuck with a high car payment and BofA say there is nothing we can do. I have always defended bofa but now I see what everyone means about this bank.
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