Wal-Mart Complaint - Christmas Eve
My wife and I wait each year till Christmas eve to do our shopping. we have three kids that will drive you crazy if they know you have already shopped. We knew Wal-mart closed at 8 o'clock we arrived at 6 around 7:30 we had a buggy overflowing with toys. We were through with shopping except one item a pre-paid cell phone for our daughter. we parked our buggy next to the phones my jacket was in the baby seat. we read the packages to pick the best one for her after we picked one turned to our buggy and it was gone. we found it in the toy section empty with only my jacket. I asked the employees what happened and no one knew anything but it was plain to see that they put everything back on the shelf's. someone keep announcing that the registers would shut down at 8 if you were not checked out by then you couldn't. my wife grabbed what she could while I went to ask a manager if we could have 15 extra min. she told me no and tough luck. she didn't even say she was sorry. so my kids didn't have much to open on Christmas day. we went back the day after and bought them what they put back but it wasn't the same.