Holland America Cruises Complaint - Reverse Discrimination For Dutch Seniors - Cruise Accomodations Over Booked
Cruise Accomodations Over Booked - Complaint
SEATTLE, WASHINGTON -- We were the first to have our luggage placed aboard the Holland America Ship at Ft Lauderdale Port. But several hours later we were told our room was sold to some one else. " My husband( Holland Americans Boarding Official) said he her husband did not have a proper passport and papers so now you know how it feels." Having a Red type Official Royal Dutch Pass Port did not matter along with an American Passport and Drivers Licenses. Being a US War Veteran, CEO with ID, Did not matter! We have yet to get an apology back from Holland America. Fortunately shorlly after we Booked NCL where we had an enjoyable time. The Management at Holland America seems to not care. Other members of our travel group have said lately Holland America is not the same. In the last two years we have not had a glitch on the overseas tours we have taken just Holland America and the Ft Lauderdale people.
This is an out rage to have your papers and not be able to board while the industry allows people to board Politically Correct with no papers because of sensitive nationalities paying cash. These internet reviews are very important, If we had seen all of the reviews on Holland America we would not have selected them.