Blue oval car rental Complaint - Be careful of this company
LONG BEACH, CALIFORNIA -- While the salespeople are very nice, there is not follow through. Looked at 3 SUV's for rent at 2 locations (Long Beach Airport and Orange County). At Long Beach, one car had BALD (as in virtually NO tread) in front that the manager promised would be replaced and the other car needed brake work I was told by the time of my rental. The tires were not replaced despite being unsafe to rent to anyone planning to actually drive the car. At the Orange County location, the SUV I wished to rent had no license plates. The manager indicated he was going to have them put on that night. On the day of the rental, you guessed it, no plates. In addition, they did not have a registration for the car. On further inquiry, they told me the car has Arizona plates and to just have the police or Highway Patrol call them if I were to get pulled over or have an accident. Not a good idea, particularly since their office closes at 9 pm weekdays and is closed on weekends.
In summary, no follow through. In addition, maintenance of what shows is often a measure of maintenance of what doesn't show (like the engine, brakes etc) All 3 cars, incidently, had "low tire pressure" indicators that were lit up. Recommend making certain your life insurance is paid up before renting from Blue Oval, at least these cars at these locations.