LA Auto Gallery Porsche Dealership Complaint - LA Auto Gallery Shady Lease Tactics
WOODLAND HILLS, CALIFORNIA -- About a year ago a friend referred me to the Auto Gallery Porsche dealership in Woodland Hills, CA, to buy a new car. When I went there, they didn’t have the car I wanted but said they could get one in. While I waited for a new car to be delivered they wanted me to lease another car from them, which they said they would buy back when the new car came in 3 months. Since I had a car to drive, I told them I wasn’t interested. After checking with the Sales Manager, the "Fleet Manager/Sales Consultant" then said they could buy the leased car back at a set price that would cover all the lease payments since it would only be for three months. My friend had recently done a similar buy-back type of deal with this dealership so I trusted them to keep their promise. Three months later they refused to buy the leased vehicle back for the prearranged amount and have offered $30,000 less. They have subsequently fired the "Fleet Manager/Sales Consultant" I was dealing with, saying he wasn’t authorized to make the deal. Porsche of North America will do nothing saying they don't get involved in the business negotiations of each individual dealership. With that kind of customer service, I'll never buy another Porsche!!