Work Out World Complaint - Can't cancel membership
When my wife and I signed up we knew there would be a good chance of us moving. We specifically asked what would happen if that is the case. We were told if an affiliate is not found within 25 miles we could cancel. No mention of a 10% cancellation fee. Now that we have moved, the affiliate they found is for women only. I can cancel but wife can not. It is ridiculous they expect us to work out at different facilities when we signed up together and work out together. Plus they want 10% of the remaining contract to cancel. This is in the contract but was never mentioned when I specifically asked. We wouldn't have signed up for the long contract knowing there was a good chance we'd be moving and possibly cancelling. Work Out World's inflexibility and misinformation at the time of sign up is unbelievable. Becasue their employees don't provide the correct information (just to get you in) the customer pays the price.
Do not sign up with Work Out World.
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