MetLife Bank Complaint - MetLife Bank Fails to Honor CD Maturity - Holds onto cash for more than 10 days and still counting!!
NEW YORK -- When I sent money to MetLife Bank for a 12 month CD, it was via a debit to my bank account. I assumed MetLife was an honorable bank, and would repay my money immediately, or soon after, the CD matured. I called them two days before maturity to ensure that the CD would, indeed, not be rolled over and would be credited back to my bank account. On a recorded line I was assured my money would be sent to my bank within a few days. It is a very substantial amount of money.
But, upon not getting my money after 5 days, I called to find out where my money was. I was told my request had not been processed! Further, that it may take at least another five days before I get my money! How about that! Including weekends, Metlife gets to use my money for two weeks, minimum, with no penalty! Try that if you want to redeem a CD early - or if you don't want to pay your mortgage or credit card on time.
I highly suggest you never use this bank.