Bank of America Complaint - Sooo Disgusted
BLUFFTON, SOUTH CAROLINA -- We have been banking with Bank of America for more than 15 years. We have ALL of our accounts with them..checking, savings, mortgage, and home equity loan. We are in the process of adopting a child and one of the many things that we need is a letter from our bank simply stating that we have an account with them and that our accounts are in good standing. That simple. I went to my branch to get the letter and they told me that they could not give me anything on letterhead?? I came home and called corporate and they told me the same thing. They basically said they could not help me and that they could not give me a letter stating this. I am outraged!! They lent us the money for the adoption!!! They have adoption loans through bank of america!! They give their employees $8,000.00 toward their adoption costs!!! This absolutely does not make sense to me. I called another bank and they said if I opened an account with them they would give me the letter that I needed that day....and then they said congratulations on your adoption!!! Shameful!!!
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