Value City Furniture Complaint - Don't Waste Your Money!!!!!!
We spent over $1400 on a sectional and ottoman set at VCF and were very disappointed.. first of all their slime ball salesman sold us on some stain guard for an extra $150 since I was due to have a baby in 2 days and "kids spill things". Turns out what we paid for there was a tiny bottle of stain remover that sucks.. I use resolve and get better results.. and that costs less than $5. Within the first month the seams were ripping.. they sent someone out to repair it but they missed some spots. Right before our warranty expired we called the store to make sure all the stuff wrong with it got fixed before it was too late but they told us it was already too late. the bottom by the arm is torn all the way across, and other seams are ripping too.. it looks like crap. When we called them they told us we could bring it in ourselves piece by piece and they "might" be able to fix it.. depending on the damage. We could have gotten a much better living room set for what we paid there. I just wish I hadn't been ready to pop any second so we could have shopped around. So if you read this PLEASE DON'T SHOP THERE!!!!!