Whirlpool Duet Washer - Complaint
CORPUS CHRISTI, TEXAS -- We purchased a Whirlpool Duet Washer less than 5 years ago. After the first year of purchase one week after the warranty ran out, we began having trouble with the washer. It would start the wash then stop in the middle of the wash with a beeping sound indicatig an F11 or DL. Worst of all, the model and serial numbers are inside the washer door so when there is a problem, you can't even open the door, because it automatically locks itself and can't be open. Not too smart, Whirlpool makers! Whirlpool customer service told me that they don't place it in the back because then people have to move them. Hello! Better to move them and get the numbers for repair then to be stuck and not be able to open the door. Daaaa Yes, it's the mother board that's bad! Cost over $350.00 not including labor. What a rip off! DO NOT BUY THIS JUNK! Maybe one day, Whirlpool will recall them and pay back the consumer for the misleading information on these cheap washers. Better yet, they should be sued for putting out such expensive machinery that doesn't last. I went and bought an old used washer that has lasted a good 5 years and has required NO repair. What does that tell you? PEOPLE, DO NOT BUY THIS, YOU WILL REGRET IT!