Lustine Toyota Woodbridge, VA Complaint - Held 85 yr old lady captive

Review by Stocktalk on 2010-01-02
We took a taxi from one of the car salespersons cousin who promised us a discount if we took his taxi to possibly buy a car from his cousin. When we got there the idiot would only take cash and was overcharging us asking for $110 in cash. First red face in this experience. My mother, who is 86 yrs old came with us, as she was the one carshopping. The manager, at the time, I don't know if he's still there got real obnoxious when we tried to leave. They stalled the taxi driver coming (the car salesman cousin) we waited and waited. They held us hostage saying, "Come on how can we make you happy to make a deal?" My elderely mother was on her last nerve as we were stuck there for an hour believing the story that the salesman's cousin was held up. The manager then said,"Come on mom!", with a huge grin, and tried to hug my elderly mother. My 86 yr old elderly prim and proper mother not accustomed to being groped whacked him one with her square purse in the arm. At that point I said, "All right enough of this we are out of here. Give us a phone to call for our own taxi since you have kept us here hostage for about two hours now. We are leaving and you can't stop us!" After some arguing about which phone we can and cannot use. I went to use a public payphone and sat outside waiting for our taxi. This was something else. I felt we had been kidnapped for two hours. Sighs never again! And the ride back was only 88$ verus the 110$ that moron promised us a discount. The damn crooks.
Comments:12 Replies - Latest reply on 2010-01-06
Posted by Anonymous on 2010-01-02:
"We are leaving and you can't stop us"

I see no hostage situation here. You could have done so at any time.
Posted by Stocktalk on 2010-01-02:
When we asked to have the taxi called for us we were refused and delayed over and over again. Then delayed again when we said we would call ourselves for another taxi. So yes it was in fact a bit of a hostage situation. You surely are a bit of a nincompoop not to see that.
Posted by Anonymous on 2010-01-02:
You still called a taxi. You could have done so anytime regardless of what they may have said to you. Unless they held a weapon on you and refused to allow you to leave, you were not a hostage. Again, you are the one who waited 2 hours to call a taxi. You obviously had a cell phone. I am not the nincompoop.
Posted by Critical_level2 on 2010-01-03:
I agree with Lady, no hostage situation.

You waited for them to call a taxi instead of calling yourself. You should have called a taxi instead of relying on them to do it.
Posted by *Brenda* on 2010-01-03:
I can see how the OP would feel as though they were being held hostage. These people were wrong with what they did!
Posted by Anonymous on 2010-01-03:
Don't PM me again. You sound like a child when you call someone a retard for simply disagreeing with you. You had a cell phone. You waited 2 hours to call a taxi when you could have done so anytime. Grow up and take some responsibility.
Posted by Nohandle on 2010-01-03:
It appears all those relatives were in cahoots with each other. My 92 year old aunt would have done the same thing your 86 year old mom did, wack someone on the head if they got too familiar. If they wouldn't allow you to use their telephone and you had to find a public telephone to use for a return taxi that's another reason to steer clear. Yours sounds like a really fun filled experience attempting to purchase a vehicle for your mom.
Posted by D. on 2010-01-03:
I can't say that I blame Stocktalk for feeling the way he/she does. I think the word "Hostage" is a pretty good description of carsalespeople! Going through it myself for the past two months with dealerships...I like that word, "hostage"...though I had no problem walking out when I felt they couldn't provide me with what I wanted for the price I wanted. Stocktalk was obviously quite a distance from their home, being that a taxi would cost that much...so, I can't say they didn't feel like they were being held hostage. I feel for you and your Mom...and I agree with NoHandle, that the relatives are in cahoots together and I'm sure you are not the first person they did this too...thanks for warning others about them.
Posted by Anonymous on 2010-01-03:
The KIA sales people in Nashville were very aggressive with us when my daughter was buying her car. Guess what we did? Walked right out the door.
Posted by jktshff1 on 2010-01-06:
Seems as if you should have taken better care of your mother. That being said and being an old fat white guy (no racism intended, just a fact) I don't know of any 86 yr old that should be driving. Just who was she buying the car for?
Posted by Pepper on 2010-01-06:
i'm just surprised you actually believed the cab when he offered you a discount if you bought from his cousin

to me that just screams scam.

(and dang, how many PMs did the OP send you lady s?)
Posted by Anonymous on 2010-01-06:
Pepper, 2. And the last after I posted here not to do it, and replied to his original to keep comments here.

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